Our Privacy Commitment
Kingston Estate Wines Pty Ltd, and all associated corporate authorised representatives and related entities, are committed to protecting the privacy of our customers, employees and all other persons that form part of our business dealings. We will protect privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
Use of Information
We collect, hold, use and disclose your personal information where it is reasonably necessary for, or directly related to, one or more of our functions or activities. We only collect personal information by lawful and fair means and where it is reasonably necessary for, or directly related to, one or more of our functions or activities.
We may obtain personal information indirectly and who it is obtained from can depend on the circumstances. We attempt to limit the collection and use of sensitive information from you unless we are required to do so in order to carry out the services provided to you. However, we do not collect sensitive information without your consent.
We hold the personal information we collect within our own data storage devices or with a third-party provider of data storage. We discuss the security of your personal information below.
We do not use or disclose personal information for any purpose that is unrelated to our services and that you would not reasonably expect (except with your consent). We will only use your personal information for the primary purposes for which it was collected or as consented to.
If we do propose to disclose or use your personal information other than for the purposes listed above, we will first seek your consent prior to such disclosure or use.
We take reasonable steps to ensure that your personal information is safe. We retain personal information in hard copy records and soft copy records electronically on our company servers/devices or with our appointed data storage provider(s). You will appreciate, however, that we cannot guarantee the security of all transmissions of personal information, especially where the internet is involved.
Notwithstanding the above, we endeavour to take all reasonable steps to protect any personal information that we hold from misuse, interference and loss, and to protect it from unauthorised access, modification or disclosure both physically and through computer security measures.
We maintain computer and network security; for example, we use firewalls, anti-virus & anti-spam (security measures for the internet) and other security systems such as user identifiers and passwords to control access to computer systems.
We take reasonable steps to ensure that personal information is current, accurate, up-to-date and complete whenever we collect or use or disclose it.
The accuracy of personal information depends largely on the information you provide to us, so we rely on you to let us know if there are any errors in your personal information you become aware of.
If you do have a complaint about privacy we ask that you contact our office first to help us to assist you promptly. Please email us at firstname.lastname@example.org or write to us at PO Box 2694 Kent Town DC SA 5071 and our Privacy Officer will then attempt to resolve the issue or complaint.
When we make our decision, we will also inform you of your right to take the matter to the Office of the Australian Information Commissioner (OAIC) if you are not satisfied. In addition if you have not received a response from us of any kind to your complaint within 30 days, then you have the right to take the matter to the OAIC (https://www.afca.org.au/).